About us

Our Mission

Optimum Security Solutions are trusted to deliver business-critical functions
on behalf of our customers in support of their services in true partnership

Service Delivery

COLLABORATE

Our team will work closely with your internal team to gain a solid understanding of your business. Together we’ll analyse your strategic plans, objectives and critical processes to ensure your security needs are met.

RESPOND

We work in partnership with your team to develop and implement your bespoke security solution. We provide our team with the required training and tools prior to deployment on-site. We measure our team’s performance against clearly defined key performance indicators to ensure a successful outcome.

DELIVER

We achieve service delivery excellence by:
• Strengthening our employees capability through training.
• Recognising service delivery excellence through our employee recognition program.
• Identifying emerging trends and responding to change in a timely manner.
• Capturing meaningful metrics to measure our performance against Key Performance Indicators..

Corporate Social Responsibility

OUR PEOPLE

Our people drive everything we do. We aim to provide them with the support to live happy, healthy and prosperous lives. To achieve this, we ensure our people are paid in accordance with the Security Industry Award and are afforded clearly defined career paths within our business

OUR COMMUNITY

We feel we have a responsibility to assist our local community where we can. We also recognise that our community engagement can bring other benefits to our business. Our community activities support local projects with those undertaking these initiatives benefiting from increased confidence, a sense of well-being and a greater understanding of diversity in all its forms. We aim to use our strategic values to help strengthen our local economy, boost colleague morale and raise our profile with our customers.

OUR CUSTOMERS

Customers are the life blood of any business. Serving our customers well is vitally important to maintaining and growing our sales each year. This is achieved by delivering the best services we can. At Optimum Security Solutions we pride ourselves in providing our customers with exceptional levels of service whilst supporting their business activities.